FREQUENTLY ASKED QUESTIONS

ACCESSIBILITY

MOCAD’s building has a ground-level entry with one accessible main entrance. It is one story with no need for stairs or elevators. The building is accessible by public transportation and includes designated handicapped parking spaces. The assembly areas of the building are adaptable to integrated and dispersed wheelchair seating as necessary. MOCAD’s exhibition areas and counters are wheelchair-accessible. The staff of the MOCAD Store has been trained with ADA requirements in mind.

Our bathrooms are wheelchair-accessible, with accessible sinks and water fountains. MOCAD has a designated staff member responsible for overseeing accessibility. Front desk staff are trained to address accessibility questions and service animal etiquette.

Guided tours are available for those who are vision impaired. MOCAD has a list of sign language interpreters to call in as needed for public programs and events.

Accessibility accommodations can be made with our Visitor Services team. You can reach them at 313.832.6622 or email them at [email protected].

HOW CAN WE HELP YOU FULLY PARTICIPATE?

We are committed to hosting accessible, inclusive public programs and art experiences. If you require an accommodation or service not listed here or during a specific program or event, please contact [email protected] at least two weeks prior to your scheduled visit. If an accommodation would be helpful and the lead time is less than two weeks, let us know so we can make every effort to help.

PHOTO + FILM POLICY

The Museum of Contemporary Art Detroit reviews all filming/photography requests on a case-by-case basis. A review of requests for the Museum to be featured in advertising commercials depends on the nature of the product and context. A request for the Museum to be featured in films depends on the nature of the film.

  • The Museum may not be a background shot for a generic museum or gallery to be fabricated later in film.
  • Location fees vary. The fee may vary depending on the type of publicity/identification the Museum receives. The fee does not include Museum guard/staff costs, which are $40 per person per hour. Location fees are not charged for shoots that are part of newspaper/magazine editorials that promote the Museum.
  • Shooting set-up may not prevent Museum patrons from entering or exiting any entrance of the Museum.
  • Works of art may not be moved or altered in any manner.
  • An artist’s copyright protects certain works and can only be photographed in a general gallery view, in which the copyright-protected artwork is not the primary focus or predominant element in the photograph. Should you wish to photograph works that fall into this category, advance permission is required. Some works may only be available for photography by agreeing to pay fees instituted by the copyright holder.
  • Proof of a $1 million insurance policy is required before the shoot.
  • Catering must be contracted through MOCAD Café and/or a vendor from MOCAD’s Preferred Vendors list for any on-site food and beverage service. No other catering service may be brought on the premises except individual bottled water.

All requests must be submitted in writing ten business days before the date you asked for. Completion of your request does not imply permission. Permission will depend upon the answers to the requested information below. You will be notified of Museum approval for your plans in advance and informed of any direct costs related to security, cleaning crew, and/or electrical, in addition to the location fee. If you have additional questions about the Museum’s policy, please contact us at 313.832.6622.

VISITOR POLICIES

Our policies help protect the artwork and ensure a safe and enjoyable experience for visitors. Weapons are not permitted inside MOCAD or Mike Kelley’s Mobile Homestead at any time.

No works of art, vitrines, or pedestals may be touched.

No works of art, vitrines, or pedestals may be touched.

Still photography for personal use is permitted. No flash, tripods, or camera extension poles are allowed. Videotaping for personal use is permitted in the lobby only. The Museum reserves the right, in its sole discretion, to withhold and/or withdraw permission to photograph or video anywhere on its premises. No photographs or video may be reproduced, distributed, or sold without permission from the Museum.

Coats and umbrellas may be left at the owner’s risk in our unattended checkroom. Large items such as suitcases and shopping bags are prohibited in the galleries, and we do not recommend bringing them to the Museum.

An adult must accompany children under the age of 12.

COVID-19 has changed everyone’s world, including MOCAD’s. The health and safety of our visitors and staff continue to be our top priority. Please review the protocols we have implemented, including safety measures and visitor guidelines, before your visit.

 

PRECAUTIONS

MOCAD has implemented increased cleaning and disinfecting procedures, added hand sanitizing stations, and limited the number of touchable surfaces. Staff members have undergone training in proper cleaning and disinfecting protocols.

 

VISITOR GUIDELINES

At this time, all visitors to MOCAD are asked to:

  • Self-screen prior to visiting MOCAD. Review the CDC’s guidance on COVID-19 symptoms.
  • Stay home if you or a member of your household are not feeling well, or if you think you may have been exposed to someone ill with COVID-19.
  • Consider visiting at times that may be lower traffic, such as earlier in the day.
  • Consider wearing a mask to protect yourself or others.
  • Use hand sanitizer when entering the building.
  • Practice physical distancing – allow at least 6 feet of space between you and another person (unless the other person is a member of your household).
  • Be kind to our staff and each other. Respect the directions of the staff. We are here to help and to ensure everyone’s health and safety.

Outside food and drinks are not permitted in the Museum or MOCAD Café. Food and drinks purchased at MOCAD are permitted only in MOCAD Café and may not be carried into the galleries or other areas.

Talking on mobile phones is not permitted in the Museum’s galleries.

All galleries and facilities are wheelchair accessible, and wheelchairs are available in the checkroom free of charge. Please review the Accessibility information on this page or contact our Visitor Services team at 313.832.6622 or [email protected] with any questions or to make arrangements.

Sketching is permitted in the galleries (pencil only, no ink or paint) with sketchbooks no larger than 8 1/2 x 11 inches (21.6 x 27.9 cm). No easels, stools, or sketching while sitting on the floor is permitted.

Smoking and vaping are not permitted anywhere in the Museum.

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